Frequently Asked Questions
Q1
What services do you have?
A
- NO MOQ ready stock is provided.
- Fast shipping and high-touch customer service.
- Fast response in 24 hours.
- OEM&ODM is acceptable.
- Strict quality control system, Competitive price and Excellent quality.
- Research and Development (R&D) Technicians help to fit your need.
- Fully equipped with advanced machines and experienced workers.
- Third party inspection is available.
- Pre-sale service & after-sale service is provided.
Q2
What about the MOQ?
A
For ready stock we have NO MOQ, normally 12pcs/inner box per color per style. But for normal OEM order, the MOQ is 1200 pcs per model but no more than 4 colors.
Q3
Could I buy 1pcs sample or trial order for first time cooperation?
A
Of course, we support sample orders and small orders. Welcome to contact us.
Q4
Should I pay extra cost for logo printing?
A
No need to pay extra cost based on MOQ 50pcs per style.
Q5
What is the Lead Time?
A
For ready stock, we will ship your items immediately and will be delivered in 1-2 weeks after your payment. For normal OEM orders, we will arrange production after your 30% deposit and will ship to you after your 70% balance payment. You will receive in 45-60 days after your deposit payment.
Q6
Is the price negotiable?
A
Yes, but only for orders over 600pcs. The more items you buy, the more discount you will receive.